HomeServicesTeamIndustriesImpactContact
Now hiring — 50+ positions open

24/7 Multilingual Support That Scales With Your Business

English and French-speaking support teams available around the clock for customer care, order management, and back-office operations.

50+Trained Agents
$5/hrStarting Rate
2Languages Covered
Live DashboardAll systems online
Avg Response Time
< 15 min
CSAT Score
94.7%
First Contact Resolution
88.3%
Languages
EN · FR
Qualification
HND · Bachelor's+

Built for companies that can't afford mediocre support

Every agent we deploy holds at minimum an HND or Bachelor's degree. We don't cut corners on talent — so you don't have to cut corners on experience.

24/7 · 365 Coverage

Round-the-clock support with no gaps. Weekends, holidays, peak seasons — we're always on.

Degree-Qualified Agents

HND or Bachelor's degree minimum. Agents with the academic foundation to handle complex queries.

English + French

Serve your Anglophone and Francophone customers natively. Bilingual teams, genuine fluency.

Starting at $5/hour

Enterprise-grade support without enterprise overhead. Transparent pricing, no hidden fees.

QA Guaranteed

Built-in quality assurance processes with CSAT tracking, call monitoring, and weekly reporting.

Scales With You

From 2 agents to 200 — ramp up or down as your business demands, with zero long-term lock-in.

Numbers we stand behind

< 15min
Average First Response
24/7
365-Day Coverage
90%+
CSAT Score Target
2langs
Languages Supported

Everything you need in one partner

01

Full-Service Support Solutions

Customer care, order management, back-office, and CRM support — all under one roof.

View Services
02

Meet the Team Behind the Work

Degree-qualified agents with real specialisations in e-commerce, SaaS, and more.

Meet the Team
03

Industries We Serve

E-commerce, SaaS, healthcare, logistics, retail, and financial services — we know your world.

Explore Industries
04

Business with Purpose

A portion of every contract supports women and children in underserved communities across West and Central Africa.

Our Impact

Ready to transform your customer experience?

Book a no-commitment discovery call. We'll learn about your business, your volume, and your goals — and show you exactly what Nexora can do.

Book a CallGet a Quote